Your introductory rate, if one applies to your subscription, is valid for the period of time specified in the Order Page. The terms of any such offer are unique, apply only to subscribers who accept those offers and do not alter terms of other offers or these general Terms and Conditions.
On occasion, we may offer an introductory subscription that provides for a pro-rata refund if the subscription is cancelled during the introductory period. Your service will continue through the end of your subscription period during which you cancel and you will not be eligible for a pro-rata refund regardless of whether you cancel during an introductory rate period or a subsequent subscription period.
mail to Customer Service – San Diego Union-Tribune, P.O. We accept written correspondence sent by U.S. See Section 9 (Contact Us) below for these cancellation methods. You have the right to cancel service at any time by calling the appropriate number, sending an email to the appropriate email address, or, if you purchased your subscription on-line, you may cancel your subscription by following the cancellation process through the online Member Center. By providing your payment method information and clicking the PLACE ORDER button as your electronic signature, you accept a CONTINUOUS SUBSCRIPTION, which means your initial subscription will automatically renew until canceled. Continuous Subscription Terms and Right To CancelĪll subscriptions are CONTINUOUS, which means your subscription will continue and you will be billed until you cancel the subscription. Please print or save to your device a copy of this page. To report a concern about ethics or misconduct, please use the Ethics & Compliance Hotline.As used below, the words “you” and “your” mean the subscriber the words “San Diego Union-Tribune,” “we,” “us” and “our” mean The San Diego Union-Tribune, LLC, its affiliated newspapers, digital communications and all other properties, its affiliates, subsidiaries, successors and assigns the word “device” means the personal computer, tablet, smartphone or other electronic device you are using to view this page and “payment method” means the credit card, debit card, bank account or the Apple Pay default card information you provide to us from time to time in connection with a subscription. If you need additional information after checking our FAQs and web pages, you can contact us using the online form below. Save time and purchase admission tickets in advance online, or purchase on day of visit at any open ticket window.You do not need proof of vaccination status to visit.There are no out-of-state visitor restrictions.Unvaccinated guests are required to wear facial coverings while inside any indoor space.Per CDC and San Diego County guidance, facial coverings are recommended for anyone in an indoor space.Reservations are not required to visit the Zoo or Safari Park.Please check our FAQ pages for information.Īnswers to questions about COVID Safety Guidance and Visitor Rules can be found here.Īnswers to Frequently Asked Questions can be found here, including answers to questions regarding our two parks, membership, discounts on admission, and more! Our current response time can be 14 or more business days from the date of your submission. We are experiencing an unusually high volume of correspondence at this time. San Diego Zoo Wildlife Alliance welcomes your comments, suggestions, and questions!